Using coupon codes at checkout

If you have a coupon code — from a promotion, an affiliate, or support — here's where it goes and what it actually affects.

Where to enter it

On the Cart page, before completing your order, there's a coupon field above the total. Enter the code and apply it — the total updates immediately to reflect the discount, so you can see the real price before paying.

One-time vs recurring discounts

Some coupons apply to the first billing period only; others are recurring, discounting every renewal for as long as the coupon's terms allow. Which kind a code is isn't something you can tell from the code itself — the discount shown in your cart before you pay reflects what that specific code actually does.

Coupon didn't work?

• Check it hasn't expired or reached its usage limit.
• Some coupons only apply to specific products or categories — it may simply not be valid for what's in your cart.
• Codes are usually case-sensitive; copy-paste rather than retyping.

Combining with credits

Coupons and account credit can both apply to the same order — the coupon reduces the price first, and credit can then be used to pay some or all of the discounted total.

Related: Invoices, account credit and renewals.