Our Refund and Trial Policy, Explained in Plain English

Hosting refund policies are usually buried in a wall of legal text. Here's the short, honest version of how it actually works at RepublicNodes.

Why We Publish This at All

If a host's refund policy takes a lawyer to understand, that's usually by design. Ours is written to actually be read — and we'd rather you know the real terms before you order than discover a surprise after.

The Practical Version

• We publish the exact, current terms on our refund policy page — that page is the source of truth, not this post
• If something we provision is genuinely broken on our end (wrong specs, failed setup, our infrastructure fault), we fix it or make it right — that's not a "policy," that's just how we operate
• Add-ons, usage-based charges, and anything already consumed (bandwidth used, time active) are handled fairly, not punitively

What We'd Rather You Do Before Asking for a Refund

Open a support ticket first. Most issues that look like "this doesn't work" are a five-minute configuration fix — wrong template selected, DNS not propagated yet, a firewall rule blocking a port — and we'd genuinely rather solve the real problem than process a refund for something fixable.

Credits as an Alternative

If you're not sure you want a full refund but also don't want to keep the current plan, ask about converting the remaining balance to account credit instead — it's often the faster, friendlier middle ground, and credit never expires unused in a drawer the way a half-remembered refund request does.

Read the full current terms on our refund policy page, or open a support ticket if anything about your order isn't working as expected.